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Vacation Station Owner's Area

Open Daily
8:30 am to 5:30 pm
Call 800-841-7443

Vacation Station, Inc.

Nevada Real Estate Division
Broker License B.451.Corp
Property Management Permit PM.0163224.BKR
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Vacation Station Lake Tahoe

Directions from California to Vacation Station:
Take Interstate 80 East past Truckee to Exit 188B, 267/Lake Tahoe. Bear right at the end of the exit ramp onto Highway 267. Continue for approximately 12 miles, you will go over Brockway Summit and then downhill to Kings Beach. Highway 267 ends in Kings Beach at a stoplight. Turn left at the light onto Highway 28. Continue for 5.8 miles along Highway 28 through Kings Beach and Crystal Bay until you reach Incline Village. Continue through the second stoplight, and look for the Raleys Incline Center on your left. Enter the parking lot. Our office is located in the building to the right when facing the main Raleys Supermarket.

Directions from Reno to Vacation Station:
Travel south on Highway 395 to Highway 431, Exit #56 (Mt. Rose Hwy/No. Lake Tahoe). Follow Highway 431 over Mt. Rose and downhill into the Tahoe Basin. At the traffic circle, go three-quarters way round to head east on Route 28, which is Tahoe Boulevard. Continue through the second stoplight, and look for the Raleys Incline Center on your left. Enter the parking lot. Our office is located in the building to the right when facing the main Raleys Supermarket.

Alternate Route During Extreme Weather:
If it's snowing and the roads are slippery, you may consider taking Highway 50 into the Tahoe basin. Highway 50 is much wider and less winding than Highway 431, although it is less direct. Expect this route to take an additional 35 to 45 minutes. Take Highway 395 south to Carson City and turn right (west) onto Highway 50, going towards Incline Village and South Lake Tahoe. After approximately 14 miles you will reach the junction with Highway 28. Turn right and head north. Highway 28 follows the east shore of Lake Tahoe and is very scenic. When you get to Incline Village, continue straight through the first light. In about two miles, look for the Raleys Incline Center on your right. Enter the parking lot. Our office is located in the building to the right when facing the main Raleys Supermarket.

Directions for check-in and key pick up during office hours:
Check-in time at our office is 4 pm. Vacation Station is located in the Raleys Shopping Center at 930 Tahoe Boulevard, Suite 703, Incline Village, NV 89451
Please follow the directions, provided above, to our office. Please note that Vacation Station is closed on Christmas Day, New Years Day, the Fourth of July and Thanksgiving Day. If arriving on these holidays, or after hours, please check-in and pick-up keys as directed in the after hour paragraphs below.

Directions for check-in and key pick up after hours:
Important: Please arrive equipped with your reservation number, the name on the reservation and the map to your rental property that is provided in this packet of information.

You will find a telephone and key cabinet to the right of our front door in the stairwell landing.

  • Pick up the telephone; it will automatically dial our answering service.
  • Provide the answering service with your reservation number and the name on the reservation; they will then give you the code to cabinet "A".
  • Press the "C" button followed by the code and finish with the "key" button as you open the door.
  • Sign the paperwork including:
  • Guest Registration Letter.
  • Damage Authorization slip.
  • Copies of the charges previously made to your credit card.
  • Return the signed paperwork to the key cabinet and take the envelope with your name on it.
  • Close the door to the key cabinet making sure that it has locked.
  • Follow your map to your vacation rental property.

FAQs:

•  What is the Damage Authorization slip?

The Damage Authorization is a credit card transaction that holds a given amount of funds, for a limited number of days. Vacation Station places a Damage Authorization on all of our reservations. When the guest departs, we clean and inspect for damages. If there is something stained, broken or missing the authorization is used to correct the problem. Damage Authorizations are not used without first trying to contact the guest.

•  What if I forget my map?

Copies of all maps can be found in the black binder located at the bottom of key cabinet "A". The Reservation Confirmation letter you received lists the property code of the residence you rented. Using this code, simply locate and take a copy of the required map from the black binder.

•  I thought I already paid? Why am I signing the charge slips?

The copies of the charge slips that we are asking you to sign are our office copies. We need a signature for our records as proof that you did authorize Vacation Station to make charges on your credit card.

•  What if I don't have my reservation number?

Ideally, don't forget your paperwork. You must be able to either provide the reservation number or identify the property where you will be staying. The answering service will have to contact Vacation Station's "on-call" person to authorize the release of the key to your property if you are unable to provide the information needed. There will be a $25.00 charge for providing this after-hour service.

Vacation Station Telephone Number: 775.831.3664
After 5pm this number rings through to the after hours exchange.

We hope your stay is enjoyable and memorable,
The Staff at Vacation Station

  

www.VacationStation.com

Vacation Station - 930 Tahoe Boulevard, Suite 703, Incline Village, NV 89451
Conveniently located in the Raleys Shopping Center
Toll Free 800.841.7443 • Fax 775.832.4844
[email protected]

Vacation Station has provided vacation rentals, condos, cabins and ski
leases to satisfied customers in North Lake Tahoe since 1982. We are
located in Incline Village, close to skiing, beaches, swimming, hiking,
biking, sailing, boating, golf, dining, casino gaming and other types of
recreation. Whether you are buying or selling a home, making vacation
plans, romantic wedding plans or just have questions about activities at
Lake Tahoe, our friendly staff is here to assist you.

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Vacation Station is a registered trademark of Vacation Station,
Incorporated, a Nevada corporation. All rights reserved.

Copyright 2006 - 2023 Vacation Station Rentals is owned by Vacation Station, Inc.
All rights reserved. Reproduction in any form, in whole or part,
without written permission is prohibited.